TAWAI STUDIO
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Privacy Policy

Effective June 2026

This Privacy Policy explains how TAWAI STUDIO ("we", "us", "our") collects, uses, and safeguards information when you visit our website, register for our workshops, or purchase any of our digital products.

1. Information we collect

  • Account & registration data: name, email address, WhatsApp / phone number.
  • Payment metadata: order ID, amount, status, and billing details processed by our payment gateway. We do not store full card numbers or banking credentials on our servers.
  • Usage data: pages visited, device, browser, approximate location, and referral source — collected via cookies and standard analytics.
  • Communications: messages you send us via the contact form, email, or WhatsApp.

2. How we use your information

  • Deliver the workshops, recordings, bonuses, and digital products you signed up for.
  • Send transactional emails and WhatsApp updates (joining links, prep videos, receipts).
  • Improve our content, marketing, and customer experience.
  • Comply with legal, tax, and accounting obligations.
  • Send occasional updates about new programs — you can opt out anytime.

3. Cookies & analytics

We use first- and third-party cookies for essential site functionality, anonymous analytics, and conversion tracking. You can disable cookies in your browser settings, though some site features may not work as intended.

4. Third-party processors

We share the minimum data required with trusted vendors to operate the service:

  • Payment gateway — to process orders.
  • Email service provider — to send transactional and marketing emails.
  • WhatsApp Business / messaging partners — to deliver joining links and updates.
  • Analytics providers — to understand site usage in aggregate.

These vendors are contractually required to protect your information and use it only on our behalf.

5. Data retention

We retain personal data only for as long as needed to deliver the service, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time (subject to lawful retention requirements).

6. Your rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (where legally permissible).
  • Opt out of marketing communications.

To exercise any of these rights, email us at info@tawai.studio.

7. Children

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.

8. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the latest revision. Continued use of our services after changes constitutes acceptance.

10. Contact

Questions or requests? Email info@tawai.studio.